Knowledge Hub
No items found.

4 Performance Models

Source Link ↗

Creator:

Submitter:

Date

Jun 4, 2022

Tags: 

No items found.
4 Performance Models
Read this content here ↗

(1) Tightly coupled

The role of the CoS can be seen as being to support their principal/company, and so performance of the CoS is not judged separately as an IC, but is tightly coupled to and matches/mirrors the performance evaluation of the company/principal.

(2) Subjective

The role of the CoS can be seen as being to support their principal (and their leadership team), and so the performance of the CoS is evaluated by subjective feedback from their principal (and perhaps their leadership too)

(3) Delivery of things

The CoS has specific deliverables (eg special projects) and so performance is judged by whether or not (or how) those things/projects are delivered. This is the model Tyler uses in that article above.

(4) KPIs

The performance of the CoS is evaluated in relation to a specific set of measures/metrics

See for example the performance indicators of the CoS team at Gitlab:

https://about.gitlab.com/handbook/ceo/chief-of-staff-team/#performance-indicators

which include "the number of meetings shifted from CEO" - the number of hours the CEO spends in meetings should decrease overtime as the COS steps in)

Outseta.on('accessToken.set', function(member) { Outseta.getUser().then(function (result) { console.log(result); if(result['Account']['HasLoggedIn']){ console.log('user is logged in'); try{ let firstName = result['Account']['PrimaryContact']['FirstName']; let lastName = result['Account']['PrimaryContact']['LastName']; let email = result['Account']['PrimaryContact']['Email']; let airtableID = result['Account']['airtableID']; let hubspotID = result['Account']['hubspotID']; let accountUID = result['Account']['Uid']; const userProperties = { 'First name': firstName, 'Last name': lastName, 'Email': email, 'Airtable ID': airtableID, 'Hubspot ID': hubspotID, 'Account ID': accountUID }; heap.identify(email); heap.addUserProperties(userProperties); console.log('completed heap identification'); } catch(e) { console.log(e) } } }); });