Stephen Levin, Head of Business Operations at Zapier shares his thoughts on utilizing different frameworks (OKRs, MBR/QBR)Â to manage company objectives and organizational clarity around metrics.
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Stephen also discusses the approach they've taken at Zapier to build business operations as a function of the CEO and individual departments and how he's hiring operators at both ends of the experience spectrum (super junior &Â super senior)Â to balance the deliverables of his team!