Outline
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- [The side-effect of empathy](https://medium.com/s/please-advise/the-essential-guide-to-difficult-conversations-41f736e63ccf#e58b:~:text=The side-effect of empathy,Empathy means)
- [Nonviolent communication](https://medium.com/s/please-advise/the-essential-guide-to-difficult-conversations-41f736e63ccf#0f21:~:text=seat.-,Nonviolent communication,“Nonviolent Communication” (NVC),-is an awful name for one of the most powerful communication courses I’ve ever taken as a manager. NVC helps you to be honest without criticizing%2C insulting%2C or putting down other people.)
- [The 40-word rule](https://medium.com/s/please-advise/the-essential-guide-to-difficult-conversations-41f736e63ccf#faaf:~:text=The 40-word rule,During difficult conversations%2C)
- [How to react when your request is met with “no”](https://medium.com/s/please-advise/the-essential-guide-to-difficult-conversations-41f736e63ccf#43ab:~:text=How to react when your request,person would say%2C “Yes%2C of course.”)
- [Boundaries and consequences](https://medium.com/s/please-advise/the-essential-guide-to-difficult-conversations-41f736e63ccf#7f30:~:text=Boundaries and consequences,outline the consequences of crossing them.)
- [Compassionate leadership](https://medium.com/s/please-advise/the-essential-guide-to-difficult-conversations-41f736e63ccf#59e1:~:text=Compassionate leadershipleadership is in being able to empathize with others while also empathizing with yourself. This helps you to communicate more directly and to better manage healthy conflict. It can even make you a better designer%2C marketer%2C and salesperson.)