The Best Approach to the Worst Conversation: "You're Fired"

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The Best Approach to the Worst Conversation: "You're Fired"
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  • [Rule #1: It’s Your Fault](https://firstround.com/review/The-Best-Approach-to-the-Worst-Conversation/#text_117b7a375cbb4168ae951d1b2dda2a9c:~:text=Rule %231%3A It’s Your Fault,If you’ve)
  • [Tackle Performance Head On](https://firstround.com/review/The-Best-Approach-to-the-Worst-Conversation/#text_1c2ea9cd36414e9eb101f69208f063af:~:text=Tackle Performance Head On,PIP)
  • [PIP for Real](https://firstround.com/review/The-Best-Approach-to-the-Worst-Conversation/#text_0fb915c63bef40e088f700bb6dfe06d7:~:text=PIP for Real,Sometimes)
  • [The Toughest Conversation](https://firstround.com/review/The-Best-Approach-to-the-Worst-Conversation/#text_8b69460682364a2790d3057c20df96e0:~:text=The Toughest Conversation,Most)
  • [Fix It Before It Starts](https://firstround.com/review/The-Best-Approach-to-the-Worst-Conversation/#text_87c93fb9aa714f059614f3ceca315a7f:~:text=Fix It Before It Starts,“The)
Outseta.on('accessToken.set', function(member) { Outseta.getUser().then(function (result) { console.log(result); if(result['Account']['HasLoggedIn']){ console.log('user is logged in'); try{ let firstName = result['Account']['PrimaryContact']['FirstName']; let lastName = result['Account']['PrimaryContact']['LastName']; let email = result['Account']['PrimaryContact']['Email']; let airtableID = result['Account']['airtableID']; let hubspotID = result['Account']['hubspotID']; let accountUID = result['Account']['Uid']; const userProperties = { 'First name': firstName, 'Last name': lastName, 'Email': email, 'Airtable ID': airtableID, 'Hubspot ID': hubspotID, 'Account ID': accountUID }; heap.identify(email); heap.addUserProperties(userProperties); console.log('completed heap identification'); } catch(e) { console.log(e) } } }); });