Top qualifications:
Reporting to the manager of Delivery & Operational Intel within Product & Data Engineering, the Sr. Delivery & Operational Intelligence Analyst will introduce procedural excellence and drive business innovation strategy for DE&E Tech globally. This person will partner with leaders to develop annual release forecasting plans and will track execution progress against those plans. They will also partner with key financial leaders within our segment to enable seamless deployment of projects and execution of strategies. This person will develop interdepartmental onboarding programs and lead discipline-wide upskilling sessions to ensure release and deployment seamlessness across all technology studios and initiatives.
Liaison with Product & Technical Directors for ongoing annual strategic forecasting of Release Management, standardizing workflows and onboarding practices, and ensure web & mobile deliverables meet strategic objectives across all major app platforms.
Provide data-driven, procedural solutions to drive intelligence on the health of our services, deployments, and releases.
Facilitate agile methodologies and introduce Engineering-driven problem-solving sessions (e.g. Monthly Innovation Friday) to encourage creativity & synthesis.
Establish clear internal communication hierarchies, systems/templates for inter-departmental procedural clarity.
Tactical and strategic/ad-hoc analysis across several different business units.
Develop internal training sessions, manage, and maintain onboarding practices to enrich the skill sets of all new hires.
Mentor team members of all disciplines to ensure technical and delivery quality.
Partner closely across Engineering teams to build innovative systems and improve deliverable efficiency.
Minimum of 5+ years of related IT experience
Experience in mobile release management and knowledge of mobile platforms (i.e., iOS, Android, App Store, Play Store)
Experience in agile software development methodologies
Superb organization, detail-orientation, and project management skills, with the ability to effectively prioritize and balance short and long-term work streams
Highly effective oral and written communication skills, ability to develop beneficial relationships and networks in order to achieve results
Strong presentation and design skills; experience with Keynote, PowerPoint and internal collaboration sites (e.g. Confluence, Box, Office365, etc.)
Ability to flex and pivot quickly based on priority shifts and/or changes in workstreams
Proven experience in influencing business and technology leadership to drive positive lasting outcomes
Solid understanding of program and project management principles
Strong situational analysis and decision-making abilities
Experience with Airtable
Ability to act as liaison between business and technologies
Ability to think creatively and to drive innovation
Bachelor's degree (Business Management, Marketing or IT)
Understanding of Disney existing procedures and corporate culture, a plus
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