Doma

Doma

Chief of Staff

Full-time
New York, NY
Oct 12, 2024
Apply for this JobEmail Recruiter

Job Description

About Us

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

  • People First - We communicate with honesty and respect to our customers, colleagues, and partners.
  • Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives.
  • Solution Driven - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way.
  • Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices.

About the Role

Doma Technology is seeking an innovative, strategic, and highly organized Chief of Staff to support the executive team with high-impact projects and initiatives that drive growth and operational efficiency. You will work at the intersection of business strategy, operations, and execution, helping shape the company's trajectory by driving key initiatives forward. In this dynamic role, you’ll manage relationships with key business partners, oversee contract negotiations, and support the company’s long-term business strategy.

Key Responsibilities

  • Support the executive team in driving special projects focused on new business development, partnerships, strategic product forecasting, and market positioning.
  • Oversee relationships with back-office service providers to ensure high-quality service delivery, accurate billing, and continuous improvement.
  • Manage vendor relationships, vendor contracts, due diligence processes, and ensure alignment with business goals.
  • Oversee corporate support services and ensure smooth transitions from shared services models to separate systems when necessary.
  • Lead the planning and execution of company-wide events (e.g., all-hands meetings, off-sites) ensuring alignment with business culture and goals.
  • Develop and maintain business continuity plans, ensuring preparedness for various scenarios that could impact operations.
  • Collaborate with cross-functional teams to develop and manage product strategies that align with market trends and business objectives.
  • Assist with company updates, and web maintenance, ensuring the online presence accurately reflects the company’s brand and services.

Requirements

  • Experience: 5-7 years of experience in business operations, strategy, or a similar role within a fast-paced, growing company.
  • Proven ability to manage complex projects and initiatives, with a focus on delivering high-quality results.
  • Demonstrated success in tackling ambiguous problems, with the ability to provide structure and drive solutions forward.
  • Exceptional verbal and written communication skills with the ability to influence stakeholders at all levels.
  • Strong attention to detail, ability to juggle multiple tasks, and consistently meet deadlines.
  • Experience managing relationships with vendors, partners, and service providers to ensure seamless operations.
  • Proficiency in Microsoft Office suite and familiarity with project management software.
  • Team player with a consultative approach to leadership, fostering strong partnerships with internal and external stakeholders.

Bonus Points

  • Familiarity with corporate governance, insurance, or regulatory compliance matters.
  • Experience in a tech or startup environment, particularly in a leadership capacity.
  • Experience with title insurance, real estate, or related fields.

Compensation

The base salary range for this role is shown below:

$101,200—$189,900 USD

How we’ll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees: medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

Benefits

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance - We encourage taking Paid Time Off (PTO)!
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • 401K with company match program
  • Tuition Reimbursement
  • Short-Term & Long-Term Disability
  • Commuter Flexible Spending Account (i.e. Transit or Parking)
  • Supplemental Life and AD&D Insurance
  • Auto & Home Insurance Group Life Insurance
  • Critical Illness, Injury and Hospital Insurance
  • Pet Insurance

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this JobContact Recruiter
Outseta.on('accessToken.set', function(member) { Outseta.getUser().then(function (result) { console.log(result); if(result['Account']['HasLoggedIn']){ console.log('user is logged in'); try{ let firstName = result['Account']['PrimaryContact']['FirstName']; let lastName = result['Account']['PrimaryContact']['LastName']; let email = result['Account']['PrimaryContact']['Email']; let airtableID = result['Account']['airtableID']; let hubspotID = result['Account']['hubspotID']; let accountUID = result['Account']['Uid']; const userProperties = { 'First name': firstName, 'Last name': lastName, 'Email': email, 'Airtable ID': airtableID, 'Hubspot ID': hubspotID, 'Account ID': accountUID }; heap.identify(email); heap.addUserProperties(userProperties); console.log('completed heap identification'); } catch(e) { console.log(e) } } }); });